Product & Usage
Q: What makes Sehar Organic Hair Oil unique?
A: Sehar Organic Hair Oil is a premium, 100% organic and chemical-free formula. It is expertly infused with 20 handpicked natural herbs and oils using a slow, traditional process to retain maximum nutrients. This blend is specifically formulated to nourish the scalp, control hair fall, promote new and thicker growth, and reduce frizz for a silky, smooth finish.
Q: Is the hair oil suitable for all hair types?
A: Yes, our gentle, organic formula is designed to deeply nourish all hair types—including straight, wavy, curly, and coily. It is effective in addressing common concerns like hair fall, dryness, and lack of shine, regardless of your hair structure.
Q: How should I use the oil for the best results?
A: For optimal results, gently massage the oil into your scalp and hair roots 2-3 times per week. Leave the oil on for a minimum of a few hours or, preferably, overnight before washing your hair. Consistent, regular use is key to stimulating growth and strengthening roots
Ordering & Shipping
Q: What is your standard shipping timeframe?
A: We aim to process and ship all orders within 2-4 business days. Standard delivery within any region outside punjab typically takes an additional 3-4 business days. You will receive a tracking number via email or Whatsapp once your order has been dispatched.
Q: What payment methods do you accept?
A: We accept several secure payment methods, including e.g., EasyPaisa, JazzCash, Bank Transfer and Cash on Delivery (COD). All transactions are processed securely.
Q: How can I track my order?
A: Once your order is shipped, you will receive an email confirmation containing a tracking link and number. You can use this link to monitor the status and estimated delivery date of your package in real-time.
Returns & Customer Care
Q: What is your standard shipping timeframe?
A: Customer satisfaction is our priority. If you are not completely satisfied with your purchase, you may initiate a return or exchange within 7-14 days of delivery. The item must be unused and in its original packaging. Please contact our support team to begin the process.
Q: What should I do if my order arrives damaged?
A: If your order arrives damaged, please contact our support team immediately at seharnaturalloop@gmail.com or call us at 03197817118. Please include your order number and clear photos of the damage so we can quickly arrange a replacement or refund.
Q: How can I contact your customer support team?
A: You can reach us by email at seharnaturalloop@gmail.com or by phone at 03197817118. Our team is available Monday-Friday, 9:00 AM – 5:00 PM] to assist you.